FAQ
❓ Frequently Asked Questions (FAQ)
🛍️ Orders
Q: How do I place an order?
A: Simply browse our products, add your favorite items to the cart, and proceed to checkout.
Q: Can I modify or cancel my order after placing it?
A: Orders are processed quickly, so modifications/cancellations may not always be possible. Please contact us immediately at support@blazzon.com.
🚚 Shipping
Q: How long does shipping take?
A: USA Orders (US Warehouse): 3–7 business days
B: USA Orders (China Warehouse fallback): 7–15 business days
Q: Do you provide tracking numbers?
A: All orders come with tracking number via Track Your Order
Q: Do you offer free shipping?
A: Yes! Orders over $50 qualify for free shipping.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-day hassle-free return policy. Items must be unused and in original packaging.
Q: How do I request a return?
A: Please contact us at support@blazzon.com with your order details, and we will guide you through the process.
💳 Payments
Q: What payment methods do you accept?
A: We accept PayPal, secure payment
Q: Is my payment secure?
A: Yes, we use SSL encryption and trusted payment gateways to ensure your information is safe.
📦 Products
Q: Are the products original and high quality?
A: Yes, all our products are carefully selected, tested, and backed by our quality guarantee.
Q: Do the products come with a warranty?
A: While we don’t offer a formal warranty, we guarantee product quality. If you receive a defective product, we will replace or refund it.
📧 Still have questions? Contact us anytime at support@blazzon.com
